[Resolved] Idea Cellular — Idea Product team without inform convert 999 pack postpaid bill back

amarsingh 81571

Address:	Gwalior, Madhya Pradesh, 474001
Website:	[email protected]

Dear Team
Communicat to me 499 pack and subscribe to 999 plan without information so please check status proper and I have cunbance 499 pack so please reverse my charge last bill because your note proper communication and without inform change my bill pack Rr. 999 kindly Webe my charges
My complaint no
Communication Id C1-[protected].Thank you.

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May 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Idea Cellular Customer Care's response Hi Amar,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Regards,
Abhi

Verified Support

Apr 04, 2017

Idea Cellular Customer Care's response Hi Amar,

As per your telecon with our customer service associate, we wish to inform you that we are working on your concern and shall will revert to you at the earliest.

Regards,
Maroof

Verified Support

Apr 09, 2017

Idea Cellular Customer Care's response Hi Amar,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof