[Resolved] Idea Cellular — idea recharge not received | |||
Today i have recharge of my idea prepaid number [protected] at 8.47 am of Rs.459/- through idea cellular site amount debited but recharge not done, i call customer care they said wait for 8 working days will automatically credit to your account.and said me recharge now second time i had recharges at 1.00 pm of Rs.398/- still same situation happen amount debit my account Rs.398/- second time but recharge not done. Was this information helpful? | |||
Sep 12, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 11, 2018 Idea Cellular Customer Care's response Dear Customer, As per recent communication, your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea and alternate contact number so that we can assist you further.
Regards,
Neha