[Resolved]  Idea Cellular — idea refund not received after porting

Address:632006

I ported out of idea postpaid connection on 16th nov. It's more than 3 months since i have ported out and no signs of refund of rs.406.28. Mobile number - [protected]. Multiple times have contacted idea customer care and emailed as well (Almost 20 times and can submit all comms with proof). No proper response at all. This is totally unacceptable and fraudulent where idea is withholding monies owed to customer. Kindly action as soon as possible
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Apr 3, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the trouble caused. We request you to share us the complete My Idea Store address where you've visited along with the customer care executive name to assist further.

Regards,
Lakshmi
Complaint comments 

Comments

Dear Sir, all complaints were submitted by phone or online to idea customer care. Can provide communication ids if required

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