Idea Cellular — Idea representative is not ready to payback the refund money

Address:Pune, Maharashtra, 221021
Website:www.ideacellular.com/customer-care/regulatory/cellular-appellate-authority#Maharashtra%20&%20Goa

On 5th Dec 2015, Idea Representative came to my house to check the network for the broad band connection. He asked me to pay the amount of Rs 2736 as per the amount to be paid for 6 month rental. Since there was no network coverage in my area i.e. Sus Gaon ?(Pune), he was suppose to return the refund. Its been more than 3 weeks but he is reluctant to pay me back the amount . I am sharing Idea Representative details below- Name : Kishore Landge Contact No.: [protected] Receipt Serial No: [protected] Connection named Under : Abhinav Dhami Mail Id : kishor.[protected]@gmail.com I have registered a complain in Idea Customer Care Office thrice but nobody took any action against him. I am hereby attaching the snapshot of the original receipt provided by him. Hoping that any action will be taken now on this, With Regards Abhinav Dhami [protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your given number however, were unable to get through. Please share your alternate contact details.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 31st Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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