[Resolved] Idea Cellular — Idea Sim Closed after 3 months

kaushikrohit54

from New Delhi, Delhi

Address:	121004
Website:	www.ideacellular.com

Hi, I purchased my choice postpaid idea number before 6 months,
I pay bill completely and after 4 months I port number from postpaid to prepaid,
Suddenly My number closed without any message and mail.

I emailed to idea customer service and visited three times to My idea store,
But they only said we can't do anything now number re-generated.

My idea number: [protected]
Alternate no. [protected]

Warm Regards
Rohit Kaushik

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Apr 30, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Idea Cellular Customer Care's response Hi Rohit,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Riya

Verified Support

Mar 30, 2017

Idea Cellular Customer Care's response Hi Rohit,

As per your telecon with our customer service associate on 30th March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Riya

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Comments

Archna Goyal

from Jaipur, Rajasthan

Same with me, my no. closed due to inactivity and when I complain and asked request for same number, , nothing happens

So Rohit don't waste your time here ..purchase a new one