[Resolved] Idea Cellular — idea sim missing

issac04

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452001

I lost my idea sim card last evening and would want to get it blocked within 2 hours. I've been using idea and trusted the brand hence a bit urgency would be highly appreciated. We understand the sensitivity of losing sim card and contacts number which has credentials attached. I would want to keep the impeccable history idea has maintained unquestioned. Please help!

Thanks

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Jun 14, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 06, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, the request has been raised for sim barring and the same has been done from our end on 05/05/2018. Hence, we request you to visit to the nearest My Idea Store within 15 days from the date of the request raised along with your valid document to avail the new sim card for the same number. For further assistance, kindly contact us on 12345 or 198.

Refer to the below given link for the nearest My Idea Store,
https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=madhya-pradesh-chattisgarh

Regards,
Lavina