[Resolved]  Idea Cellular — IDea smart wifi

Address:

Chennai, Tamil Nadu, 603103

My idea dongle is not working after activation. When contacted customer care, they told me to pay 2045 rs to continue service. I used the dongle only for 4 days and they dont clarify the reason behind the bill amount.

later they told that the plan is not activated hence the data has been charged. but i bought that with 20GB plan.

I dont want this dongle. I want my refund of rs 2000 for this dongle.

Please do the needful. My contact number [protected]

My idea wifi number [protected]

today i got a bill of 3500 rs to be paid to resume the connection.
very worst service and no proper process. very disappointed i lost my 2000 rs in this useless product. i want my refund back