[Resolved]  Idea Cellular — Idea STV in not working

Address:Nagpur, Maharashtra, 440013
Website:www.ideacellular.com

I have recharged my Idea mobile number with STV Rs. 16 on 05/04/2017, but it is not working. When I contacted to customer care they told this STV is taken away. They have not informed me by any way and it is still showing for recharge in my Idea account which is attached here as photo for the date of 08/04/2017. Therefore, I request you to resolve this problem and provide me compensation for it.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 10, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
Idea Cellular Customer Care's response
Hi Abhay,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof
Verified Support
Apr 09, 2017
Idea Cellular Customer Care's response
Hi Abhay,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mangesh
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information