[Resolved] Idea Cellular — illegal balance deduction | |
I got deducted from my balance With a message as Dear customer, Thank you for downloading animation from nazara. You have been charged rs. 38 Your balance is rs. 0.49 I don't subscribe any animation packs from nazara It's really illegal And i really don't want any animation packs So i want to get refund immediately. It make me think about that further i use idea network or not?? Was this information helpful? | |
Apr 5, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. As per our record, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198. Regards, Lavina | |
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