[Resolved]  Idea Cellular — illegal balance deduction

I got deducted from my balance
With a message as

Dear customer,
Thank you for downloading animation from nazara.
You have been charged rs. 38
Your balance is rs. 0.49

I don't subscribe any animation packs from nazara
It's really illegal
And i really don't want any animation packs
So i want to get refund immediately.
It make me think about that further i use idea network or not??
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Apr 5, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Mar 03, 2018
Updated by Siva ak57
Deactivate that pack and refund me immediately
Verified Support
Mar 05, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. As per our record, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198.

Regards,
Lavina
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