[Resolved]  Idea Cellular — illegal idea deduction for nazara

Address:

Pune, Maharashtra, 412214

Dear
Idea ceo
Greetings.
I will like to inform idea and your team last week (20 feb 2018) i received a message you have been charged rs 5/- (Without any further details) your balance is rs 17.34/-.

Again today i received message and they deducted rs 17/-. Message is thank you for downloading animation from nazara.in both the cases i didn't downloaded the content. Its cheating. Now my mobile balance is rs 0.34/- there is totally #. And believe me if i was having balance of 1000/- also it would have been deducted by nazara.
I have my data pack. I don't want any further deduction.

One clarification i want to know from idea service, that they want customers to use idea network or not?

Return my balance immediately

Angry idea customer.
Sunny