[Resolved] Idea Cellular — illegally 100 rs deduct
S
Sushila Choudhary
from Solapur, Maharashtra
I am not downloading animation from nazara your sms idea cms charge 100 rupees downloading animation from nazara but i am not downloading i request please my 100 rupees refund my balance
Regards
Plz refund my 100 rs to my balance
How could u download automaticly illegally... So plz i want my money back... As soon as possible..
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Mar 15, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Idea Cellular Customer Care's response Dear Customer,
We sincerely apologize for the inconvenience caused. We would like to inform you, that you've been charged while using WAP service. Hence, we express our inability to refund the same. However, we suggest you to dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS and 155223 to deactivate. For further assistance, kindly contact us on 12345 or 198.
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