[Resolved] Idea Cellular — I'm complaining about postpaid to prepaid service | |||||
Lenghty procedure of converting postpaid to prepaid. 2 photo & 1 id proof submit in idea gallery store. And purchase new sim (50 ₹) for postpaid to prepaid procedure. After 3 day, call from idea company about why you convert in prepaid. I explained reasons in detail. Since 7 day, postpaid card is on. Prepaid card not activate. Call to 198, not solving my issue. Was this information helpful? | |||||
Aug 27, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Idea Cellular Customer Care's response Please accept our apologies for the inconvenience caused to you and delay in response.we tried calling you, but there was no response. We request you to share alternate number with suitable date/time to call you.You may write back to us at social media or [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.Regards, Meeta. | |||||
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