[Resolved] Idea Cellular — incorrect billing and harassment

anusuyasenthil

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560079

Hi team,

Idea has charged me incorrectly for my number [protected]. I have not even used internet and they had told i have 2gb data free. When i asked them to lodge a complaint and waive off the incorrect internet charges, they were very rude and barred my number. I was even ready to pay my call charges. They refused to lodge a complaint and gave my number to a collection agency. The collection agency has been harassing me since then by calling me all the time and using abusive words. I want to file a complaint against idea for incorrect charges and harassment.

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Jun 25, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. Kindly share your alternate number along with customer care executive name and number to whom you've communicated. Also, share date of communication to assist you further.

Regards,
Neha

Sep 06, 2018

Updated by anusuyasenthil call on [protected] and get this resolved.

I and my family members are being harassed. I have not given permission to call anyone else apart from me. I want to file a complaint for harassment also plus incorrect billong.