[Resolved] Idea Cellular — incorrect billing ang harassment

anusuyasenthil

from Bengaluru, Karnataka

Address:

560079

I have been billed a huge amount for my idea number [protected] for using internet. I have not used any internet as i have an alternate number for internet. The bill amount is ridiculous and am not at all happy to pay. I want the incorrect internet charges waived off. I have called the customer care many times but have not received any resolution. Is this a way of cheating customers.
If this is not resolved and the extra amount not waived.

Secondly i am being harassed by idea by calling all the times, they are also calling all my family members without my permission and harassing them.

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Oct 11, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we have escalated your concern to our respective team. Our concern team will get back to you for further assistance.

Regards,
Lakshmi.

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Comments

Prince Addiwal

from Mohali, Punjab

Requested sir
I am prince kumar. I unable to login of ikya portal. My offer letter is 542877 job location idea cellular moga zone. I don't know my user name and password. Please help me login of our id because i got my pf, numbers. Please as soon as possible.my gmail id:- [protected]@gmail.com

Prince Addiwal's reply, Sep 5, 2018

please send me my pf nember.

Idea Cellular Customer Care's response, Sep 7, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further.

Regards,
Prajakta

Prince Addiwal's reply, Sep 11, 2018

send me my pf number please