[Resolved]  Idea Cellular — inflated bill on idea postpaid bill

Address:

411057

I ported my idea postpaid to idea prepaid on 21st april 2018. The bill cycle is 15-15 of every month. The "internet usage charges" seems to be fishy (Please have a look in the screenshots). Now for 6 days of pro-rata usage idea has given me a bill off 709/- in which they have charged 500/- for the usage of pack 2033_hh_1 gb pack which i never activated and they say i overused it. How can i overuse the data when i have 1 gb/day pack and above that another 1gb booster pack in case my data finishes for the day. Even if data finishes my speed goes down to 40 kbps. I am being called everyday to pay the bill but nobody has called me to explain this why this charge has been added in my bill. Even my mail on [protected]@idea. Adityabirla.com mail id has not received a single reply. The 500/- charged on my plan is not legitimate and if idea is ready to waive off that unnecessary charge i am ready to pay the rest of the amount instantly