[Resolved] Idea Cellular — Insufficient data provided

ashish9795

from Bengaluru, Karnataka

Address:	110092
Website:	www.ideacellular.com

Hii, i have recharged today for rc299 for which idea is claiming that they are providing 10 gb 3g data for 28 days. They provide special offers on *122#. I have checked several times at this even after recharging but still showing 10gb data to be provided. Now, i want to know where my 9 gb gone. I have paid for 10 gb but got only 1342 mb means 1.25gb. How much fraud any company can do to their customer. I[censored] can't sell your service then shut down your company. Atleast not make fool o[censored]s. I want all my money back. I want full 10 gb otherwise i will take this fraud scheme of idea to trai and will complain at every place wherever possible. My number is [protected]. I want my full money back.

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Sep 3, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 26, 2016

Idea Cellular Customer Care's response Dear Customer,

We tried contacting you on your Idea number, but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular