[Resolved] Idea Cellular — international network | |
Dear sir, My idea mobile number shown no service when I reached in Saudi Arabia. I have tried everything thing even that I change my handset but the problem is not solved. Also my brother contact costumer care and I followed all thing which they suggested me but my problem is as usual same. Kindly do something very it is very important for me. here is the details as you required operator & Country/City Name where you are trying to latch on— Idea (Saudi Arabia)/ Rabigh near to Jeddah (Mecca province) • Handset Model & No —- Redmi (Redmi Y1) • Error Message—— Can’t connect to this network at the moment. Try again later. (kindly see the attachment) • Alternate Contact—— [protected] Hope here you soon in this regards Yours Mohd Raza Was this information helpful? | |
Apr 4, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 27, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We request you to select Mobily/ETIHAD to get coverage in saudi arabia. If the issue still persists, please share us the error messege which you are getting while selecting the network along with complete address, zipcode and landmark to assist you further. Regards, Neha | |
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Solve my problem it is very important. My problem is not solve yet.
We regret for the inconvenience caused. We request you to select Mobily/ETIHAD to get coverage in saudi arabia. If the issue still persists, please share us the error messege which you are getting while selecting the network along with complete address, zipcode and landmark to assist you further.
Regards,
Neha