[Resolved]  Idea Cellular — Internet Connectivity not restored since 17.2.2015 even after 12 days of complaint

Address:Hyderabad, Andhra Pradesh

Dear Sir The Internet connectivity on my Idea mobile no. [protected] has not been restored from 17.2.2015 till 27.2.2015 even after my complaint to Idea cellular on 17.2.2015. Kindly look in to the complaint and restore my Internet connectivity immediately. You are requested not to charge for the number of days the Internet was down.on my mobile. If you can not restore my Internet connectivity by 28.2.2015, you are requested to disconnect my connection permanently by 28.2.2015. Please act immediately. Yours sincerely. D. Solomon Samson
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 3rd March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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