[Resolved]  Idea Cellular — internet in mobile

My phone no is [protected]
Name chander harwani

As my phone is redmi note 4, previously porting to idea i was enjoying 4g but after porting my no with idea i am unable to get 4g and 3g internet service, i am getting only 2g service.

When i have approached to idea person they are giving reason that you eill not get 4g internet in redmi note 4 phone as they are having frequency of 21mh.

I have checked the specification on the phone they are having 4g frequency, please look in the following

Url: https://www.gsmarena.com/xiaomi_redmi_note_4-8531.php#india
http://www.mi.com/in/note4/specs/

And when i ask them that if your are unable to provide me 4g, then i will port to another service provide but now they are not allowing me to port to other service provider.

Please let me know the solution on that