Idea Cellular — internet not connecting properly.

Mobile number [protected] Area - Kerala, cochin, kakkanad. I had done 248 rupees 3g internet plan. But internet is not connecting properly. It is disconnecting frequently even not stay connected for one minute. Idea customer executives agreed that this area having temporarily network issue. They started this excuses before 3 month itself. What the hell they are doing they are not solving the customers complaints. My friend number [protected] also having this same problem and he is facing problem from two months before. Still there is no solution for this complaint. Idea network providing fake offers and worst service. We have only one chance is number portability. But we need refund compensation for the loss we had.