Address: | Surat, Gujarat, 395017 |
I have a number registered under the name of swati goyal,.
My number ends with *149152.
My account nubmer is:[protected]
My billing cycle is 25-05 to 24-june.
I was trying to port out my number, then the executives gave me a plan of 499 where i get unlimited calling but limited data.
There after i was getting steep bills, when i requested for another plan, the executive updated me with another plan.
He now informed me that the 499 plan was not prorata. When i told that i was not informed earlier. The executive said me that he would check the tapes of earlier discussion and then take convert the plan to 349, if what i was saying was true.
The company changed my plan and now charged me flat 499+349 for my current bill.
This is really frustrating, the executive who talked to me today was so unfriendly he was not bothered to listen to me and ended the conversation saying he cannot help. Was this information helpful? |
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