[Resolved]  Idea Cellular — Irrelevent Internet charges leading to too high bill

Address:Pune, Maharashtra

Hi, My mobile no. is [protected]. I also have a add on number from the same company (Idea) My average bill is 750 per month for both numbers. Last month Idea has applied bill of Rs. 1285 asking increased per kbps charges. I then raised my voice to the costumer care then they offered me the Rs. 409 waiver. Now this month they are saying my usage is very high and sent me a bill of whooping Rs. 2022.89 This clearly indicates that they are robbing the customer and making money however possible after giving a waiver. Pathetic service from Idea. I am a Idea customer since 2009. I suppose its time to move on and go for a new service provider. Regards, Abhijeet Wankhade [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

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