[Resolved]  Idea Cellular — Irresponsible customer care

Address:

403517

I need to change my sim pin.
Called up thrice. The executives place the call on hold, transfer, disconnect, misguide, transfer to paid queues, are not articulate, and do not solve the problem. Idea sucks. Bloody thieves.
All it requires is the executive to ask for my sim and phone number and address details and provide me post confirmation of the information that i provide.