[Resolved]  Idea Cellular — Issue in postpaid connection

Address:

411027

With highly disappointment i have to write this mail to you for your delayed and poor services. I don’t know how many more days you people are going to take to activate my postpaid connection, already it’s been 15 days.Inspite of writing mail to customer care, you are not understanding actual situation.
Incident is : i applied for a corporate postpaid connection online for my number [protected] through idea official website on 12 may and received a message as "dear customer, your request for a idea connection is registered and would be actioned within 8 hrs. Through lead id l2-939732.” after this i got a call from idea representative to keep documents and charges with me ready as they were about to come at my place to give me the postpaid sim. They came on 15 may, collected my documents and i gave them amount of rs 500 which was refundable and rs 100 as activation charge. They said my connection will get activated within 7 days. Still i have no activated connection and it’s been more than 10 days. I didn’t went to any idea store to give my documents, they themselve came to collect it from my flat. I cannot contact anyone except idea customer care. Consider the message received about lead id l2-939732 and try to check for the status of my postpaid connection else refund my money i don’t want to opt for idea connection after experiencing such a horrible services.