[Resolved]  Idea Cellular — lack of service/ forced prepaid options during postpaid to prepaid conversion

Address:

Hyderabad, Andhra Pradesh, 500050

From about 1 year we are facing network issues at "Sri Kalki Heights, Madinaguda, Hyderabad 500050. Keeping that in view I wanted to change from Postpaid to prepaid services, so that its way for me to PORT.

When I reached Idea store Kothapet, the representative by named Sohail has forced me to take the 3 months prepaid package. He declined to give the 1 month package. Now I have to still wait for PORT option or forgo this 2 months unlimited package.

I am feeling cheated when idea customer care itself has confirmed that there is no necessity to take 3 months package while changing from post paid to prepaid.