Idea Cellular Limited — Forcing Payment for Closed account - Data Card -[protected] | |||
Hi Greetings. Ref : Idea Data Card #[protected]. Subject : Asking payment for Closed Account: 11-Feb-2015 - Final Settlement made at i3Digitech, Mylapore, Chennai Franchisee - Rs.520 by Credit Card & Asked for any other closing formalities, the executive Vinothini & other lady told nothing to be done, it will be automatically closed.(I asked for written confirmation, but they have told, its NOT required, they won't give ) 10-Feb-2015 5PM - Talk with Priya by Phone[protected] for Final Settlement of Rs.520, Explained the whole scenario, She agreed and told me to go & pay directly at Mylapore Franshisee 10-Feb-2015 : Rs.1329.49 - Payment Pending Letter Notice Contact Person Priya(Customer Relationship Manager[protected]dt 03-Feb-2015) Payment Notices received: [protected][protected]------ 06-Mar-2015 : Rs. 1484.71 - Payment Pending Letter Notice Contact Person Balakumaran(Customer Relationship Manager[protected]dt 04-Mar-2015) 22-Mar-2015 : Rs. 1484.71 - Payment Pending Letter Notice Contact Person Swamiya(Customer Relationship Manager[protected]dt 17-Mar-2015) New Calls Received : [protected][protected] 30-Mar-2015 03.39PM[protected] Delhi Consumer Court, Advocate Prabakaran- Asking me to pay Rs.2377 Immediately to avoid Cheating Case -420(Threatening Kind, He is not listening our concern at all, I told him, Its on dispute, but he never listened, keep asking, are you going to pay or shall I file a case) 27-Mar-2015 10.46AM[protected] Delhi Consumer Court, Advocate - Asking me to pay Rs.1484.71 Immediately to avoid Cheating Case -420 Other Relevant Info:11-Nov-2014 - My last Usage of Idea Data Card 22 Jan 2015 - Permanently disconnected from 9th January 2015 info by Email from Idea Cus. Care. ([protected]@idea.adityabirla.com, 22 Jan 2015 10:32:16 +0530, [protected]@ARNIS-TECH.COM) Idea Bill info - from IdeaDC Site on 30-Mar-2015 Bill Number Bill Date Due Date Amount (INR) [protected] 23-Mar-2015 07-Apr-2015 2377.41 [protected] 23-Feb-2015 10-Mar-2015 1484.71 [protected] 23-Jan-2015 07-Feb-2015 1329.49 [protected] 23-Dec-2014 07-Jan-2015 1034.84 Looking forward for earliest solution. Thanks Saravanan. K Chennai Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
Thanks Consumer Complaints Team for forwarding my complaint to Idea Customer Care Team.
Thanks Idea Customer Care Team for your reply comment.
My Alternative Number is +[protected]. Call me during day time(today).
Thanks
Saravanan. K
Chennai
+[protected]
Thanks Idea Customer Care Team for your reply comment.
My Alternative Number is +[protected]. Call me during day time(today).
Thanks
Saravanan. K
Chennai
+[protected]
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We deeply regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular