Comments
Dear Idea Costumer Care Support,
I received a call from your team. My problem is somewhat solved as he said according to the plain my speed would be decreased but I think 2G internet should still get 128 kbps speed right? The maximum speed now I get is 40-50 kbps which is quite good then 10 kbps I got before getting a call from Idea today at around 3:15 pm. I just wanted to make it clear that in 3G I get a lot bigger difference in speeed. I get upto 2 mbps but in 2g sooo less even on HSPA+. Anyways, thanks.
I received a call from your team. My problem is somewhat solved as he said according to the plain my speed would be decreased but I think 2G internet should still get 128 kbps speed right? The maximum speed now I get is 40-50 kbps which is quite good then 10 kbps I got before getting a call from Idea today at around 3:15 pm. I just wanted to make it clear that in 3G I get a lot bigger difference in speeed. I get upto 2 mbps but in 2g sooo less even on HSPA+. Anyways, thanks.
Dear Customer,
As per your telecon with our customer service associate on 3rd March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 3rd March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular