[Resolved] Idea Cellular Limited — Reg - to claim my number where i am using it for 10 years | |||||
Dear Sir, This is Sandeep, Nice to meet you Sir. I am a customer of Idea Cellular and I have been using the number [protected] since 8 -10 years. Actually I gave this number to my Dad and he use this number limitedly. For your information I left India before 3 months and my father's mobile was lost, So we didn't do any recharge and other activities regarding the Sim. When i Recognized this problem i tried to put a sim in other mobile after 3 months, but displaying as invalid. So i suggested my friend to approach the local idea cellular (Guntur), and he spoke to representative the present situation and he said that the sim is in inactive status, he advised that we didn't get that sim. And moreover the gave a 2nd advice that to convert to Postpaid connection and get a connection regarding this number. We are ready to use postpaid connection but my father is using instead of me this number and he was unable to handle post paid connection and in future it results to irregular payments and high risk payments because he is using smart phone and he cant handle with this postpaid connection. So I request you handle this for us importantly and reclaim my sim as soon as possible without fail. Thanking you sir Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 04, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 05, 2016 Idea Cellular Customer Care's response Dear Customer, We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you. Thanks & Regards, Customer Care, Idea Cellular | |||||
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