[Resolved] Idea Cellular — local special tariff voucher rs. 48

D B Panhalkar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I recharged local special tariff voucher of Rs 48 by sending sms *444*48# on 12Th Oct. 2017. Then I received sms from IDEA stating,
"Recharge successful for MRP Rs48. Talk time added is 0.00. Current balance is Rs182.60 Now make all local [protected]@25p/m in Mumbai & Maharashtra circles for 28 days val. Current balance is Rs182.60. IDEA."
Now IDEA is charging Calls @30p/m. instead of 25p/m.
I complained this matter to IDEA customer care officer. But he did not give proper solution to my complaint. He did not satisfied my queries.

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Dec 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Oct 15, 2017

Updated by D B Panhalkar Not resolved

Verified Support

Oct 20, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience. We request you to share the screenshot of the offer from where you got it.

Regards,
Lakshmi.