[Resolved]  Idea Cellular — lok adalat notice from idea

Address:Pune, Maharashtra, 411052
Website:www.ideacellular.com/Broadband

I have received the following email:

Case no.:- lok-b/feb18/5605

Dear customer,
Greetings of the day.

This is to inform, you are requested to attend lok adalat at pune district legal services authority, district court, shivajinagar, pune 411005 on 10-feb-18 from 10.30 am to 3.00 pm for settlement of your account[protected] /.
As per the agreement signed, you have agreed to pay the outstanding dues of rs.768 however, you have failed to keep your commitment.
Thereafter despite of repeat requests and reminders by our company representatives, you have not paid the said outstanding amount till date.
In case if you are making payment before the lok adalat date, please feel free to call :- [protected]
You can pay your bill amount by any of the below payment modes:
· use our self pay service :- https://selfcare.ideabroadband.com/jsp/customer/Login.jsp
· to make the payment through cash or cheque - visit your nearest my idea showroom.
We value your association with idea, looking forward for your cooperation!


Regards,
Team service delivery
Idea cellular limited - broadband
Visit us at: www.ideacellular.com/Broadband
This is an auto generated mail, replies to this message are routed to an unmonitored mailbox

I have not used this service lived in india since last more than 1 year. I have paid all bills before leaving india. Please let me know what i should do.
I am thinking of filing a consumer case against idea for harassing previous customers. Please let me know your thoughts.
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Mar 4, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina
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