[Resolved] Idea Cellular — lost my phone already raised a complaint still idea generate the bill

RahulkmRahul

from Delhi, Delhi

Address:

New Delhi, Delhi

Lost my phone last month i filed an complaint instantly then you sector 11 dwarka store people told dont need to deactivate sim because then its hard to trace your phone i show them fir copy few days back i got my phone back but you people send me a bill then i raised an compain to idea care they said will provide you 90 rs wavier i said i haven't used my phone entire month why should i pay they said we understand will get back you and today itself you people send the bill rs 912 hole month my sim was off outgoing off still you people send the bill. I already shared copy of fir kindly vanised my outstanding then i will use idea.[protected] my number

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Sep 23, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, we have informed you that refund of excess amount paid is credited through cheque within 60 days of deactivation of your idea number. Hence, kindly check the status for completion of given duration. Also, kindly share the screenshot of my idea application so that we can assist you better.

Regards,
Prajakta