Idea Cellular Ltd — Harassment of Myself from IDEA Cellular Ltd. | |||
Dear Sir/Ma'am, I wish to inform you that i have made a request to M/s Idea Cellular Ltd. for MNP for My Mobile Number [protected] from Idea to Vodafone dated 06.04.2015, The Idea has approved this portability through mail dated 11/04/2015. the said number ported to Vodafone dated 12/04/2015 after submission of all dues to Idea amounting Rs1950/- (Bill Amount Rs. 1650 + Rs. 300 Security Deposit). As of today vodafone has generated the first bill as mobile operator for the period 06.04.2015 To 05.05.2015 for Amount Rs. 688/-. This was paid to them before due date. Since 13th of August 2015, myself getting regular calls from Idea customer care executives for undue submission of Rs 647/- which is illegal and beyond my usage & agreed rental term. I wish to share that i am getting calls from [protected] & [protected] threatening me for deposit the amount, even myself has visited idea showroom situated at P-26, connaught place, New Delhi to sort this matter but i could not get any satisfactory answer from them. All related enclosure are attached with this mail for your reference, request you to take appropriate action and safeguard my consumer rights Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 1st Sept 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 1st Sept 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We wish to inform you that your complaint for billing has been resolved. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for billing has been resolved. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular