[Resolved] Idea Cellular Ltd. — Not crediting recharge value.

[Resolved] Idea Cellular Ltd. — Not crediting recharge value.

S Sharaschandra Lotlikar from Nagpur, Maharashtra

I quote below message from Idea "Payment Date [protected]:37:32 Amount 79.0 Your payment is successful but your recharge is being processed. Your transaction id is 39380184 and reference number isMSPD[protected].In case the recharge is unsuccessful, the amount paid by you for this transaction would be returned to the account from which you have made the payment in eight working days." I have updated my passbook and find no reversal of debit to Idea on 19/02/2014, nor they have recharged my mobile. From: Sharaschandra Lotlikar Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved The amount by which I recharged was credited to my account after I made complaint to you. Thank you very much for your prompt action. From: Sharaschandra Lotlikar Idea Cellular customer support has been notified about the posted complaint.
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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Request you to reply us with your mobile no. and alternate contact number or else you can visit our website: http://www.ideacellular.com or call 121.

Thanks & Regards,
Customer Care, Idea Cellular