[Resolved] Idea Cellular — mental harassment from idea tracing department | |||
Hi, Apparently an acquaintance of ours has defaulted on his idea postpaid bill. We got a call from their tracing department, the caller on the other side was extremely rude and bought my mother to the point of breakdown, claiming that we are legally embroiled in the dispute and that my mother has to be come to the police station. I wasn't there at that time, but this is obviously a big fraud. This is an attempt to get to the defaulter by mentally harassing 'last called contacts' from their list. There is no legal precedence to such activity. If this continues there will be repercussions. We got calls from these numbers [protected] - the name of this person is swathi [protected] Was this information helpful? | |||
Apr 11, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 Idea Cellular Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist, as we're unable to fetch the details for the mentioned number to assist you further. Regards, Lavina | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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