[Resolved]  Idea Cellular — mental harassment from idea tracing department

Address:560086

Hi,

Apparently an acquaintance of ours has defaulted on his idea postpaid bill. We got a call from their tracing department, the caller on the other side was extremely rude and bought my mother to the point of breakdown, claiming that we are legally embroiled in the dispute and that my mother has to be come to the police station.

I wasn't there at that time, but this is obviously a big fraud. This is an attempt to get to the defaulter by mentally harassing 'last called contacts' from their list.

There is no legal precedence to such activity. If this continues there will be repercussions.

We got calls from these numbers
[protected] - the name of this person is swathi
[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 11, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Idea Cellular Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist, as we're unable to fetch the details for the mentioned number to assist you further.

Regards,
Lavina
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information