[Resolved]  Idea Cellular — migrate from postpaid to prepaid - sim not activated

I raised a request to convert my idea post paid mobile number to prepaid connection. They were telling it will take 72 working hours for the sim to get activated. Last three days were holidays for them, and they work 12 hours a day, in that case, will it take 6 working days for them to get activate my sim card? And do you think i am sitting ideally at home and do gaming with my phone all these 6 days? In this case, please clearly mention in your business drives, that idea is meant for people who don't work. How foolishly the customer care are responding i can't even mention. If i my team is responding this way to our customer, we will not survive in the coming 6 months itself. Better to switch to other network is what i am feeling. Worst at its best is idea!!