[Resolved] Idea Cellular — migration from prepaid to postpaid | |||
Dear, i am chirag sareen, earlier i requested my idea no.([protected]) to migrate from prepaid to postpaid, oen of idea agent come to my office and take my documents and fee, then give me new SIM card (for postpaid). He also said your number will migrate in 4 days, on 7thfeb one person come for verification too, and its done properly, now its 6th day i.e 10feb my old prepaid no is barred by them and also they didnt ON my new SIM postpaid no. SO my connection is totally barred without telling me, AND costumer care are also not helping although. I complaint everywhere. NAME-CHIRAG SAREEN COMPLAINT AND BARRED NO- [protected] ALTERNATE no- [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear,
I want to inform you, You activated my number i accept that, but i think your company forget to activate my Internet from your end. As since yesterday i am trying to contact your seniors and CCS, both have different words. GPRS experts say your gprs is not activated in our system and customer care say sir its activated. so terrific replies and your managment, so today atlast i get my complaint register at 198.
But i request you pls see my issue, and make my all services activated.
I want to inform you, You activated my number i accept that, but i think your company forget to activate my Internet from your end. As since yesterday i am trying to contact your seniors and CCS, both have different words. GPRS experts say your gprs is not activated in our system and customer care say sir its activated. so terrific replies and your managment, so today atlast i get my complaint register at 198.
But i request you pls see my issue, and make my all services activated.
Dear Customer,
We wish to inform you that your complaint for prepaid to postpaid migration has been resolved and we would like to confirm you that your Idea mobile number has been successfully migrated into postpaid. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for prepaid to postpaid migration has been resolved and we would like to confirm you that your Idea mobile number has been successfully migrated into postpaid. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We wish to affirm that your concern has been acknowledged and your request for prepaid to postpaid migration has already been initiated with us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular