[Resolved] Idea Cellular — migration related document

tanujjain143

from Bhopal, Madhya Pradesh

Address:

Damoh, Madhya Pradesh, 470661

Sir
Mene idea ka prepaid sim liya tha jiso mene 16-2-16 ko postpaid idea office jaker karaya tha waha per meni 2 photo or voter card ke photo copy diya bad me usko aadhar card se v verifaction karaya tha liken 27/7/2018 ko meni sim band ker de gai jab custmoe care ko call ker ke apni problm bataya to un hone bataya ki idea office ne aapke migration document summit nhi kiya jisse aapke sim parmanent dissebl kr de gai hi

Plz sie meri help kije meri sim aaple idea office ke karan bad hui hi meri sim chalu kerwa de jise mene apne pure document idea office me summit kiya tha idea ke galti ke karan meni sim bad hui hi

Jiska no idea [protected]
Alt. No.[protected], [protected]

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Sep 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. As per our record, the mentioned number has been inactive due to previous operator dues weren't cleared. Kindly visit to the nearest My Idea Store along with your valid document & payment receipt of the previous operator for the number availability. If the given number is available, we'll surely assist you for the same.Refer to the below given link for the nearest My Idea store,
https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=madhya-pradesh-chattisgar

Regards,
Prajakta