Idea Cellular — Misbehave by idea showroom mahipalpur executive (Avinash)

Address:New Delhi, Delhi, 110037

Dear Sir/ Madam

I would like to bring to your notice that I visited idea showroom Mahipalpur to by a new pre-paid connection and I was old most of the information including (you will get Rs 150 on recharge of rs 150) and was asked to provide my documents. After filling form I was told that you will get Rs 120 on recharge of Rs 150 and SIM will be activated by today evening @ 18:00 hours and was provided with mobile number [protected] to contact to get recharge amount. I paid Rs 150 no receipt was provided to me even after I asked.

In evening around 19:00 Hrs I called the above given number which was picked by Avinash with a rude behavior he talked and disconnected my call. When I visited @ idea showroom their attitude was very bad and the way they were talking was really bad.

I asked for my ID's and amount back he asked me to come tomorrow @ 13:00 hrs to collect the same.

Requesting you to look into the matter and help me in reverting my things back, I am an existing idea post paid customer and assuring you will not make such mistake to get connected with idea and will also encourage other not make such mistake.

Thanks and regards

Sunil Sheoran
[protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

Sincere apologies from us. We have your contact details and we will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 16th March 2016, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

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