[Resolved] Idea Cellular — Misbehaved by Staff

srahul24219

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452001

Hello,

Today I received call from one girl from [protected] for my outstanding payment. I said I am out of town as my relative is passed away. She keep called me and when i didn't picked call, she called my friends no and point out on our personal relationship. Also used some abusing languages and giving warning that she will file FIR and all. Also she will find address and send bill to her address. That bloody girl is not having single atticates how to talk with a girl.

This is not a way of communication and Idea Cellular is providing service industry but this is not as all acceptable.

I request you to please look in to this. I have all the recordings of conversation with me.

Thanks!
Rahul Sharma
[protected]

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May 19, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

Idea Cellular Customer Care's response Hi Rahul,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Riya

Feb 01, 2017

Updated by srahul24219 Hi Riya,

Again received call from same girl by new number +[protected].

Again she misbehaved. This is height of wrost service. Its difficult to accept that a company like idea cellular using this kind of cheap policy to take payment.

I will defiantly go to legal with all call recordings and file case for personal assosrt.

Thanks

Verified Support

Feb 01, 2017

Idea Cellular Customer Care's response Hi Rahul,

We tried contacting you on your provided number however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you.

Regards,
Abhi

Feb 02, 2017

Updated by srahul24219 Hello Abhi,

My Alternate Contact No is [protected]. Please call me any time after 12.00 PM.

Thanks!

Feb 02, 2017

Updated by srahul24219 Hello Abhi,

My Alternate Contact Nos are [protected] & [protected]. Please call me any time after 12.00 PM.

Thanks!

Verified Support

Feb 02, 2017

Idea Cellular Customer Care's response Hi Rahul,

We tried contacting you on your given numbers however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you.

Regards,
Maroof

Feb 04, 2017

Updated by srahul24219 Hi Maroof

Please call me on [protected] tomorrow or monday between 2-3 pm.

Thanks