[Resolved]  Idea Cellular — misuse of my documents to get postpaid idea sim

Address:Krishna, Andhra Pradesh, 520012

I am kiran kumar baliwada working as software engineer in hyderabad. The idea cellular services sent a legal notice about the due payment of idea postpaid sim ([protected]). Rupees 2175/- has to pay by me within 7 days. I admit that someone misused my documents and took this postpaid sim. This sim was activated at vijayawada which is my hometown. I enquired in the idea office in vijayawada but they were offended to show the proofs which submitted for this sim. I need a solution how to handle this situation. Please advice.

Thanks,
Kiran baliwada
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Apr 1, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to share us the complete Idea store address, where you've visited for the same and the customer care executive name along with the details informed to you from where the mentioned number has been activated to assist you further.

Regards,
Lavina
Complaint comments 

Comments

Dear sir/mam

I received half PF amount today. I have not received PF amount completely. I have only half amount received of my PF amount.
My all details share with you completely.

UAN No.[protected]
PF No - MH/BAN/31854/18669
PAN No - BFYPD9835C

Pls provide me remaining amount as soon as possible.
Idea Cellular Customer Care's response, Feb 7, 2018
Verified Support
Dear Customer,

We regret for the inconvenience caused. We request you to kindly contact your respective team for the mentioned concern to assist you further.

Regards,
Lavina

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