[Resolved]  Idea Cellular — mnp not initiated rejected twice

Address:Bareilly, Uttar Pradesh, 243001

I requested for MNP form Idea Postpaid bearing No. [protected] on[protected], before that I paid my bill in advance more than bill amt. But still they rejected my MNP request stating O/S due. On inquiry customer care suggested to again send request now it will be processe, on[protected] I again Requested for MNP which rejected for same reason.
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Apr 4, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the trouble caused. As per our records, your number is already got ported out from idea as on 15/02/18. Please let us know if we can help with anything else.

Regards,
Neha
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