[Resolved]  Idea Cellular — mnp porting out issue-[protected]-idea punjab

Address:160059

This is regarding a port out request which was triggered from idea punjab number [protected].

The request was raised on 24th oct 2017 for porting out to bsnl operator. But even after making two requests the number is still in idea as they have been trying to hold us on false grounds and providing useless justifications for sending out rejection on the requests raised by bsnl. We had cleared all our unbilled and billed amount on time & for sake of smooth porting process had added extra credit on this number account. But somehow idea manages to create a situation and put things on hold & reject the requests raised to discard the mnp requests.

Since i am a postpaid costumer, idea has been trying hard to get me retained through unfair means.

I had raised this issue to appllete authority & nodal officers of idea also but all in vain.

I request you to please take strong action against idea who let costumers suffer and provide awful experience..

Appreciate your prompt action on this request. Thank you.
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Dec 9, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused. We have forwarded this to our respective team. Our concern team will get back to you for further assistance.

Regards,
Lakshmi.
Complaint comments 

Comments

Amravati Rajapeth branch idea care demanding 100rs for MNP.
Idea Cellular Customer Care's response, Nov 7, 2017
Verified Support
Dear Customer,
Sorry for the trouble. We request you to visit the same Idea store again and confirm is that Rs. 100 is been charged for first time recharge? if, no We request you to share the complete store address, pin code along with your contact number.
Regards,
Lakshmi.

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