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Idea Cellular

Idea Cellular — MNP to Idea

Address:East Singhbhum, Jharkhand

Madam/Sir, On 02/07/2015, i have submitted one online request for "MNP to Idea Cellular" from there website. And i have got one confirmation that there representative will call me shortly to help me in the process of MNP. But as on date 04/07/2015, i have not received any call from Idea Cellular. After this i have checked there website for nearby Idea Store to go for MNP. But again i got the dis-appointment by finding that there is only one Idea Store available, which is in the distance of 25KM. It means for a MNP i need to waste whole the day. Name: Harpreet Singh Mobile No-[protected] Address-Jamshedpur, Jharkhand, PIN-831001 Near by Idea Store: Chandni Telecom_Dhalbhumgarh_Idea Service Point
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Comments

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 6th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Idea,

Thanks for taking my problem seriously and calling me. On the conversation held on 06/07/2015 with your representative, he had told me that one person will call me to give the address of idea point nearby my location. But as on date I have not received any call.
Reply

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