[Resolved] Idea Cellular — mnp[protected]

Varun Pahalwan

Address:

Mehsana, Gujarat, 384002

Hi,
I have requested for MNP of my no. [protected] on 4th of Aug 2017 and recieved a mail confirmation as well from the Idea Costomer care after many followups that there is no outstanding on my mobile no.[protected] as I have already paid the same in advance.
Even after that today on 12th Aug 2017 I recieved communication from my Port In service provider that my request for MNP is rrejected by my current provider Idea due to outstanding I not cleared.

Please advice, how to file a Consumer Court case on Idea for this..

Regards,
Varun
[protected]

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Sep 18, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2017

Idea Cellular Customer Care's response Hi Varun,

Sorry for the trouble. We affirm that your concern is acknowledged under C1-[protected] ref no. An update will be shared as on 19/Aug/2017 11:53:47 AM.You may write back to us at [protected]@idea.adityabirla.com/social media for further assistance. Please contact 198/12345 for services and complaints if any.

Regards,
Meeta.