Idea Cellular — Mobile balance deducted

Address:

Nashik, Maharashtra, 422009

In last two days my mobile balance deducted twice rs.5/-, rs.35/- against vas activation which is not activated by me. I did call to customer care for deducted balance, but they have ready answer for that the activation some by my mobile only, but i am confident about, that was not done by me or my mobile, i want to recover my balance as it is.