Idea Cellular — mobile no disconnection

Address:	560097
Website:	www.ideacellular.com

Hi, I had one idea no [protected], was using for one year . The network's was very very poor and I spoke to customer care about this but no use came out of that . later I spoke to their customer care and told them to cancel the no since I was only paying the monthly bill but no usage was happenings due to very poor network .

The customer care told me to visit the local outlet and proceed to cancel. I visited Vidyaranyapura outlet for cancelling and they told me to clear the bill . I had paid that month bill due to Idea.

After 30 days again someone from Idea called me that still my mobile bill is pending . I was surprised even after telling them to cancel they didn't . Their customer care team continuously calling me to pay the next bill though I told them over phone that I would not need this number any more, and in the mean time my mobile got stolen and I gave a police complaint about it .

Even after telling them all these also they continued asking payments . Reluctantly again I went ahead paying the two months bill of almost Rs 900/- plus approximately and requested them to cancel, but they didn't .

Most unfortunately even now, almost after 4 months also, they are calling me to pay the bill and visit their outlet . It is so frustrating to see that still Idea Cellular harassment towards the client .

I humbly request the concerned to solve this issue and stop the harassment towards the client.
Regards