[Resolved] Idea Cellular — Mobile number not active / Terminated

samiiqbal

from Aurangabad, Maharashtra

Address:	Aurangabad, Maharashtra, 431001
Website:	www.ideacellular.com

I have been using my prepaid mobile number since more than 2 years and i took it for lifetime and i was in international roaming and i recharged it for 200 rupees as international roaming but My mobile number has been terminated and when spoke to cc they say non use so got terminated, but I recharged it and was able to receive sms and calls (didnt picked any call while roaming) even though it got terminated.
now they say its not active and they cant give me back my number all my passwords are related to that number.
i need justice and my number back

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Apr 26, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Riya