[Resolved] Idea Cellular — money paid but recharge not received.. | |||||
Today morning date 05.03.2020 i have done idea prepaid recharge on [protected] mobile no. Of 219... There was a discount coupon remaining which i have applied for one. So, 219 -20=199. So, i have paid 199 rs. From the card. Also, i have received message of dear customer, thank u for recharging rs. 249 for mobile [protected] from my idea app/ web. Click to check your balancebit. Ly/idea_mybalance Rs. 199 deducted from my account and till evening i have not got recharge. Plz, i need a refund of money. Was this information helpful? | |||||
Mar 16, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 09, 2020 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. Regards, Prajakta | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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