[Resolved]  Idea Cellular — my idea number allocated to someone else.

Because i've shifted to another state, i couldn't use my idea number for few months, so they allocated it to someone else.

I was using this number since last two-three years and when i called to idea customer care from another card (Non-idea) for complaining about it, then he was keep telling me that i am calling from the this number.

I mean how is that possible? I'm pretty sure that i was calling from another network with different number.

By giving my number to someone else they breached my privacy.

Kindly provide me that number back or just block it as soon as possible.

Thank you.
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Apr 24, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, the mentioned number has been inactive due to non usage. Hence, we express our inability to activate the account of the same number as it has been already activated. Also, we request you to provide us the customer executive name & number for further improvement of our services.

Regards,
Lavina
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