[Resolved] Idea Cellular — my idea number got permanently disconnected.

Rajkiran Ommi

from Delhi, Delhi

Address:	Visakhapatnam, Andhra Pradesh, 530041
Website:	www.ideacellular.com

Hi, my name is jeevan ratnam and i have been using my idea number [protected] from past 6-7 years. I was in a business travel abroad for last 2 months and couldn't use my number or the phone. Today i have found that my number got permanently disconnected. I have visited my nearby idea showroom and they regretted to provide my number back even i submit my proofs. All my india related things were associated with that number ([protected]), i want my number back. Please help me in this regards.

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Jan 5, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2017

Idea Cellular Customer Care's response Dear Customer,

As i checked in system, with your idea number your number is permanently disconnected because of non-usage. And we would like inform you that if number available in idea store then only you will get your idea number.

Regards,
Hitesh